Terms & Conditions

Terms & Conditions

Last Updated: July 7, 2026

Welcome to India to Bangladesh Haul. By accessing or using our website https://indiatobdhaul.com, creating an account, placing an order, or using any of our services, you agree to comply with and be bound by all the terms and conditions set forth in these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.

These Terms & Conditions should be read together with our Privacy Policy, Payment Policy, and Return & Refund Policy. These policies form an integral part of these Terms & Conditions.

About the Website

India to Bangladesh Haul is a Bangladesh-based e-commerce platform that primarily supplies 100% original products sourced from India to customers across Bangladesh. We strive to provide accurate information, reliable service, and high-quality products.

Eligibility to Use the Website

This website does not publish or promote any adult, violent, animal abuse, or other harmful content. Therefore, it is safe for anyone to use. However, children and minors must use this website in accordance with the applicable laws of Bangladesh and under the permission and supervision of a parent or legal guardian.

Account Registration

You may create an account on our website or place orders as a guest. It is your responsibility to provide accurate, complete, and up-to-date information when registering an account. We reserve the right to suspend, restrict, or permanently terminate your account if false, inaccurate, or misleading information is provided.

Customer Responsibilities

When using our website or placing an order, you must provide your correct name, mobile number, address, and any other required information. It is your responsibility to answer phone calls related to delivery, receive your order within the designated time, and cooperate with us by providing accurate information whenever necessary. You will be solely responsible for any issues arising from incorrect information or failure to maintain communication.

Order Acceptance and Confirmation

Placing an order on our website does not automatically mean that your order has been accepted or confirmed. Every order is subject to verification and approval before it is finally accepted. We reserves the full right to accept, suspend, reject, or cancel any order at its sole discretion.

Before or after accepting an order, we reserve the right to verify the customer's identity, phone number, payment information, delivery address, or any other relevant information as necessary. If the required information is not provided or cannot be satisfactorily verified, we may suspend, cancel, or reject the order.

Order Cancellation

Customers may request to cancel an order; however, approval of any cancellation request is entirely at our discretion. Once an order has been shipped, it cannot be cancelled. Therefore, please carefully review the product details, price, quantity, shipping address, and all other information before placing your order.

If an order cancellation request is approved, we may deduct applicable payment processing fees, delivery charges, or other applicable costs before issuing the remaining refund, where applicable. For more information, please refer to our Return & Refund Policy.

Order Cancellation by Us

We reserve the right to cancel any order at any time, including but not limited to, the following circumstances:

• If the product is out of stock.
• If incorrect pricing or product information has been published on the website.
• If the order appears to be suspicious or fraudulent.
• If incomplete, inaccurate, or unverifiable shipping address or contact information has been provided.
• If we are unable to fulfill the order due to legal, technical, import-related, or other reasonable circumstances.

Pricing

Unless otherwise stated, all prices displayed on our website are listed in Bangladeshi Taka (BDT). We reserve the right to change product prices at any time without prior notice.

If a product is mistakenly listed at an unusually low or high price due to an error, we reserve the right to cancel the order and, where applicable, issue a refund.

Typographical Errors and Information Corrections

Product descriptions, prices, images, offers, specifications, or other information may occasionally contain unintentional errors. We reserve the right to correct any typographical, technical, or informational errors at any time without prior notice. Where necessary, we may also take appropriate action, including accepting or cancelling an order affected by such errors.

Product Information and Images

We make every reasonable effort to provide accurate product descriptions, images, and information. However, slight differences in the product's color or appearance may occur due to camera settings, lighting conditions, graphics, visualizations, or your device's display settings.

Some product information may be obtained from the manufacturer's official website, authorized distributors, or other reliable sources. We reserve the right to correct any unintentional errors or inaccuracies. Before placing an order, we recommend contacting us to verify any product information if necessary.

100% Original Products

We strive to supply only 100% original products. However, manufacturers may change product packaging, labels, barcodes, designs, MRP, ingredient lists, or other external features from time to time. We shall not be responsible for such changes, provided that the product supplied is the same genuine and original product.

Stock and Product Availability

Although a product may be displayed as "In Stock" or "Available" on our website, it may occasionally become unavailable due to exceptional circumstances. In such cases, we reserve the right to cancel the order and issue an applicable refund or offer an alternative solution, as appropriate.

We do not guarantee that all products displayed on our website will always be available. In certain circumstances, products may go out of stock, imports may be temporarily suspended, or manufacturers may discontinue a product. In such cases, we reserve the right to cancel the order, offer an alternative product, or issue an applicable refund.

Pre-orders

Products offered on a pre-order basis may have different pricing, estimated delivery times, and other applicable terms. For detailed information regarding pre-orders, please contact us through our official Facebook Page.

Delivery

Subject to product availability, we make every reasonable effort to hand over orders to the courier service within 48 hours. Under normal circumstances, delivery is generally completed within 3 to 7 business days. However, delivery times may vary depending on your location, the courier service, or other circumstances beyond our control.

Courier Delays

Once an order has been handed over to the courier service, the delivery timeline is wholly or partly dependent on the relevant third-party courier provider. We shall not be responsible for delays, route changes, or other service-related issues caused by the courier company.

Force Majeure

We shall not be liable for any delay in processing or delivering orders resulting from events beyond our reasonable control, including but not limited to natural disasters, floods, fires, war, pandemics, strikes, hartals, government restrictions, customs procedures, border-related issues, transportation disruptions, courier delays, or any other force majeure event.

Manufacturer Packaging Changes

Manufacturers may change product packaging, labels, barcodes, MRP, designs, ingredient lists, or other external features at any time without prior notice. Provided that the product supplied is the same genuine and original product, such packaging or external differences shall not qualify the product for a return, replacement, or refund.

Batch Variations

Different batches, lots, or production dates of the same product may have slight variations in color, fragrance, texture, packaging, printing, MRP stickers, or design. Such variations are normal and shall not be considered product defects solely on that basis.

Product Warranty

We do not provide any additional warranty. Where a manufacturer's warranty applies, the terms and conditions of that manufacturer's warranty shall govern. If you receive an incorrect or damaged product at the time of delivery, we will provide a replacement or take other appropriate action in accordance with our Return & Refund Policy.

Coupons, Discounts, and Promotional Offers

From time to time, we may offer coupon codes, discounts, cashback, bundle offers, or other promotional offers. All offers are subject to specific terms and conditions and may be modified, restricted, or discontinued at any time without prior notice.

Multiple Orders and Fraud Prevention

If we detect fake order, unreasonable Cash on Delivery (COD) rejections, fraudulent activities, payment fraud, or any conduct by the same individual or organization that may harm our business, we reserve the right to restrict, reject, or cancel future orders. Where appropriate, we may also permanently block the associated account, phone number, email address, or delivery address.

Third-party Services

We may use various third-party services to operate our website, including payment services, courier providers, hosting services, security solutions, analytics services, email delivery services, Cloudflare, and other technical service providers. These third-party providers may have their own terms, conditions, and privacy policies that govern your use of their services.

External Links

Our website may contain links to manufacturers' websites, Facebook, YouTube, Google Maps, or other third-party websites. These websites are not under our control, and we are not responsible for their content, security, privacy practices, or the services they provide.

Limitation of Liability

To the fullest extent permitted by applicable law, India to Bangladesh Haul shall not be liable for any indirect, incidental, special, exemplary, or consequential damages, including but not limited to business interruption, loss of data, loss of profits, or any other financial loss. Where applicable, our maximum liability shall be limited to the amount paid by the customer for the relevant order.

Intellectual Property

All logos, trademarks, product images, custom graphics, banners, category icons, illustrations, designs, text, source code, layouts, and all other content published on this website are the property of India to Bangladesh Haul or are used under a valid license. You may not copy, reproduce, modify, distribute, publish, sell, commercially exploit, or otherwise use any part of this content without our prior written permission.

AI-Assisted Content

Our website may include text, images, graphics, icons, illustrations, designs, or other content created with the assistance of Artificial Intelligence (AI). Such content is either owned by India to Bangladesh Haul or used under a valid license, and all intellectual property provisions set out in these Terms & Conditions apply equally to such content.

Prohibited Activities

The following activities are strictly prohibited while using our website:

• Placing fake or misleading orders.
• Rejecting Cash on Delivery (COD) orders without reasonable cause.
• Engaging in spam, fraudulent, or deceptive activities.
• Using another person's account or misrepresenting your identity.
• Attempting to hack the website, bypass security measures, or gain unauthorized access.
• Uploading or distributing viruses, malware, or other malicious software.
• Infringing copyrights, trademarks, or other intellectual property rights.
• Engaging in any activity that may disrupt or interfere with the normal operation of the website.

If we reasonably believe that a user has engaged in any of the above activities, we reserve the right, without prior notice, to suspend or permanently terminate the user's account, phone number, address, or eligibility to place future orders. Where required, we may also share relevant information with the appropriate law enforcement or regulatory authorities.

Offers, Coupons & Promotional Abuse

Coupons, discounts, cashback offers, referral bonuses, and other promotional offers may only be used in accordance with their applicable terms and conditions. We reserve the right to cancel any promotional benefit, reject an order, suspend an account, or take other appropriate action if we reasonably believe that any offer has been abused through fraudulent activity, multiple accounts, system manipulation, or any other unfair or unauthorized practice.

Reservation of Rights

India to Bangladesh Haul reserves all rights not expressly granted under these Terms & Conditions. We may implement reasonable changes, restrictions, or administrative measures at any time where necessary to protect our business, Website, Services, or customers.

User-Generated Content (Reviews & Feedback)

If you submit reviews, comments, photographs, videos, questions, or any other content to our Website, you represent and warrant that you own or have the legal right to publish such content and that it does not infringe the rights of any third party. We reserve the right to edit, refuse, remove, or moderate any content that we consider unlawful, offensive, misleading, fraudulent, spam, or otherwise inconsistent with these Terms & Conditions.

Website Availability

We make every reasonable effort to keep our Website available at all times. However, the Website may become temporarily unavailable due to maintenance, updates, server failures, power outages, internet disruptions, security incidents, or other circumstances beyond our reasonable control. We shall not be liable for any temporary interruption or unavailability of the Website.

Security & Abuse Monitoring

To protect our Website, Services, and customers, we may use automated and manual security monitoring systems. If we reasonably suspect fraud, spam, unauthorized access, bot activity, abuse, or any other malicious or unlawful activity, we may investigate the matter and take appropriate action, including suspending orders, restricting accounts, blocking access, or cooperating with applicable law enforcement authorities where required.

Indemnification

You agree to indemnify, defend, and hold harmless India to Bangladesh Haul from and against any claims, losses, damages, liabilities, costs, or expenses (including reasonable legal fees), to the extent permitted by applicable law, arising out of or related to your violation of these Terms & Conditions, unlawful conduct, infringement of any third-party rights, or misuse of your account.

No Waiver

Our failure or delay in enforcing any right or provision of these Terms & Conditions in any particular instance shall not constitute a waiver of that right or provision, nor shall it prevent us from enforcing it in the future.

Assignment

You may not assign or transfer any of your rights or obligations under these Terms & Conditions without our prior written consent. However, India to Bangladesh Haul reserves the right to assign or transfer its rights and obligations under these Terms & Conditions in connection with a business reorganization, merger, acquisition, change of ownership, or where otherwise required by law.

Privacy

For information about how we collect, use, store, disclose, and protect your personal information, please refer to our Privacy Policy. By using our Website and Services, you also agree to the terms of our Privacy Policy.

Return, Refund & Payment Policies

Returns, replacements, refunds, payments, order-related charges, and other related matters shall be governed by our Return & Refund Policy and Payment Policy. These policies should be read together with these Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any matters arising out of or relating to these Terms & Conditions shall be subject to the applicable laws and the competent courts of Bangladesh.

Dispute Resolution

In the event of any dispute, claim, or disagreement, we will first make reasonable efforts to resolve the matter through mutual discussion and good-faith negotiation. If a resolution cannot be reached, the matter shall be resolved in accordance with the applicable laws of Bangladesh.

Severability

If any provision or part of these Terms & Conditions is determined by a court or competent authority to be invalid, unlawful, or unenforceable, only that specific provision or part shall be deemed ineffective. The remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Payment Policy, and Return & Refund Policy, constitute the entire agreement between you and India to Bangladesh Haul regarding your use of our Website and Services, and supersede all prior oral or written discussions, understandings, representations, or agreements relating to the same subject matter.

Contact Us

If you have any questions, comments, or complaints regarding these Terms & Conditions or our Services, please contact us:

Email: [email protected]

Website: https://indiatobdhaul.com

Updates to These Terms & Acceptance

Updates: We may update or modify these Terms & Conditions from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, where appropriate, may notify users through Facebook, WhatsApp, or other suitable communication channels.

Acceptance of Updated Terms: By using our Website, creating an account, placing an order, or continuing to use our Services after any changes become effective, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, including any future updates.