Contact us

We’re just as excited for you to receive your order as you are to unwrap it! Please check the tracking link sent in your shipping confirmation SMS or email for the most up-to-date location of your package. If your delivery window has passed or you need extra help, just reach out to us with your order number. We’ll gladly step in to ensure your beauty favorites arrive safely!

We certainly do! Because your beauty routine shouldn't have to wait, we keep our deliveries running right through public holidays. Please just allow a little extra flexibility during major festive seasons when local carriers face higher volumes.

We certainly do! We deliver to every corner of Bangladesh. Once you reach the checkout page and enter your specific address, you’ll see the exact delivery coverage and shipping fees for your postcode.

While we don’t offer guaranteed next-day delivery on every order, we always aim to dispatch your items within 24 hours of confirmation. Once on its way, your package will arrive based on standard courier timelines. You can easily keep an eye on its journey using the tracking link sent straight to your SMS or email!

Generally, you don't need to be there in person, but someone should be available to receive the package and handle the payment if you chose Cash on Delivery (COD). If no one is home, our courier partner will call you to arrange an alternative drop-off or reschedule for the next available slot. To ensure your beauty favorites reach you safely, please keep your phone handy on delivery day!